Skip to main content

Frequently Asked Questions

  • Medicine is given an expiration date to assure quality of product. It’s important always to read the expiration date on your Robitussin carton and on the bottle label. It’s not recommended you use medicine beyond its expiration date.

  • To find the right relief for your symptoms, try our Robitussin Relief Finder. Always be sure to read and follow label directions and consult your doctor with any questions.

  • As with any medicine, if you are pregnant or nursing a baby, seek the advice of a health professional before using Robitussin products.

  • You should consult with your doctor to answer any specific concerns with your condition.

  • Robitussin wants to help you protect your teenagers and young adults from the dangers of over-the-counter (OTC) and prescription medicine abuse. Click here to learn more about potential medicine abuse.

  • All Robitussin products contain child-resistant packaging, however, it’s important to keep all medications out of sight and reach of children at all times.

    Here are a few simple steps can help:

    1. Make sure you store medicine in a locked cabinet out of the sight and reach of your children.
    2. Never leave your medicine sitting out or in sight or within reach.
    3. Get rid of your old medicine in a way that your child cannot reach it.
    4. Teach your children that Robitussin is medicine– not candy.
  • While the average adult only gets 2-4 colds a year, children can average to 6-10 colds a year. That’s because children haven’t yet built up the immunity to viruses that adults have. Children are also exposed to a greater variety of illnesses at school, daycare and other social gatherings with other children.

  • Yes, Robitussin Sugar-Free Cough + Chest Congestion DM is specially formulated for diabetics.

  • We recognize that some consumers are looking for products where less is more. That’s why we have verified that Robitussin Naturals are made without ingredients that are genetically engineered (non-GMO). The products verified as non-GMO are as follows:

    Robitussin Naturals Cough Relief Syrup

    Robitussin Naturals Cough Relief Gummies

    Robitussin Naturals Cough Relief + Immune Health Syrup 

    Robitussin Naturals Cough Relief + Immune Health Gummies 

    Children's Robitussin Naturals Cough Relief Syrup

    Children's Robitussin Naturals Cough Relief Gummies

    Children's Robitussin Naturals Cough Relief + Immune Health Syrup 

    Children's Robitussin Naturals Cough Relief + Immune Health Gummies

  • When we refer to “GMO” (otherwise known as “genetically modified organism”), we mean an organism that was modified through genetic engineering, or other scientific means, that alters its natural state to one that could not have occurred naturally.

  • It is important to note, there is currently no official U.S. federal non-GMO definition. We’ve based our non-GMO standard on a careful evaluation of FDA guidance documents, existing and proposed standards from within and outside the US and, standards set by independent organizations.

    Our non-GMO standard requires sourcing non-GMO by origin ingredients for our verified products. This means we use an original seed source that is conventionally grown (not genetically engineered) for our ingredients. Our verification is based upon a thorough evaluation of supplier documentation confirming the non-GMO status of the ingredients that make up our products.

    Non-GMO by IP refers to non-GMO by Identity Preservation. This requires practices and processes for controlling contamination from at-risk GMO inputs and ingredients. While non-GMO by IP is acceptable for our standards, it is not required.

    PCR (Polymerase Chain Reaction) testing is a method of detecting genetic material in products. A PCR(-) finding alone is not sufficient to ensure that a product is non-GMO. In certain cases, testing may be used as a verification tool.

    We allow for the use of fermented ingredients or processing aids that are genetically engineered, as long as the genetic material from the processing aid is removed from the finished ingredient and is not present in the final product. 

If you believe you have experienced an adverse event when using our product, please contact us at 1-800-245-1040, M-F 8 a.m. – 6:00 p.m. ET.